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Online documentation is a web resource containing the information that a company wants to share with potential customers, clients, partners, etc. Sometimes, online documentation can be called a documentation portal, support portal, or a knowledge base.

In the software development process, software documentation is the information that describes the product to the people who develop, deploy and use it. It includes the technical manuals and online material, such as online versions of manuals and help capabilities.

How to Write Software Documentation in 7 Simple Steps Understand the Purpose and Audience of the Document. Jot Down Important Questions. Outline Technical Documentation. Gather the Required Information. Write Documentation Drafts. Leverage Good Documentation Visuals. Perform Final Editing.

Best Practices for Writing Documentation: Include a README file that contains. ... Allow issue tracker for others. Write an API documentation. ... Document your code. Apply coding conventions, such as file organization, comments, naming conventions, programming practices, etc. Include information for contributors.

Online documentation software helps you create both public and private documentation for your customers and employees respectively. It comprises powerful features that assist you at every step of content creation, right from authoring and editing to designing and publishing.

The four kinds of documentation are: learning-oriented tutorials. goal-oriented how-to guides. understanding-oriented discussions. information-oriented reference material.

Online legal documentation platforms facilitate easy sharing and collaboration with stakeholders, enabling multiple team members to work on the same document simultaneously. Real-time updates and version control ensure everyone is on the same page, avoiding confusion and minimizing errors.